The Children’s Place
Open in The Children's Place app
skip to main content
The Children's Place logo | Click to visit The Children's Place WebsiteGymboree logo | Click to visit Gymboree Website
Help Center

Manage Online Account

Why should I create an online account to participate in My Place Rewards?

You need to create an online account in order to track your points and access your rewards. Your online account comes with several additional benefits:

  • Member ID Number: Present it in stores at checkout to make sure you earn points on every purchase.
  • Birthday Savings: Add up to 4 kid(s) birthdays in your My Place Rewards profile to receive a birthday email with an offer and other savings during their birthday month!
  • Offer Carousel: Easily view and access your rewards or any bonus offers you may have.
  • Saved Shopping Bag: Selected items will be saved between sessions so that if you are interrupted, you can come back later without having to start over.
  • Quick Online Checkout: Personal information is saved so that you won’t have to re-enter it when ordering.

How do I access my online account?

You’ve already signed up and have a username and password. Be sure to log in before you shop to keep earning points toward rewards! Log in now.
You’ve never signed up in stores or online for an account. You can register now online. Get started.
You’ve signed up for My Place Rewards in a store. We’ve already created your account! You just need to reset your password. Reset now.

How do I find my Member ID number?

Your My Place Rewards Member ID number can be found 2 ways:

  1. When shopping online: Log in > Click ‘View My Account’ > Member ID number can be found under ‘Profile Information’
  2. When shopping on the mobile app: Log in > Click ‘My Account’ > Member ID number and barcode will appear

How do I update my account information?

Log in to your online account and update your information in the Profile Information section. Provide and maintain accurate and current user information (name, email address, phone number and zip code) in connection with your membership so that you can continue to enjoy all the benefits of the My Place Rewards program.

I’m having trouble with my login/password.

Retrieve your username and/or password online here. If you still need assistance, please call Customer Service at 1-877-752-2387.