Yes, you can only purchase up to 15 units of a single item in one single order. For example, if you like a particular shirt, you can only order 15 or less of that specific item/SKU. In addition, you can only purchase up to 300 total items in one single order. If the total quantity ordered is over 300, you will be asked to reduce the quantity.
Ordering over the phone or via email is NOT available. Once an order is complete and confirmed, it cannot be canceled, updated (to add/remove items) or changed. Prices may vary based on shipping destination. View our Return & Exchange policy for additional information.
Once an order is completed and confirmed, it cannot be canceled, updated (to add/remove items) or changed. View our Return & Exchange policy for additional information.
We apologize if you did not receive a confirmation email. You may still track your package by clicking on Order Status/Track Order in the footer below and typing your order number and email address. To find your order number, log into your account and reference your order history. If you do not know your order number, please call 1-877-752-2387 and a Customer Service Representative will be happy to assist you.
Once your order has shipped you will receive an email with your order's tracking details and carrier information. Please keep in mind that tracking details may not be available 24-48 hours from shipment time. A link to the appropriate courier's site will be provided for easy tracking. You can also check your order status by selecting the link in the footer below if you have your order number and shipping zip code available. If you have any questions, please contact Customer Service for assistance at 1-877-752-2387.
Once orders are placed, the shipping, billing and payment information must be verified, and an authorization hold will be placed on the method of payment. If there is an issue in the verification process or the item(s) are out of stock, the order may be cancelled. Once orders are cancelled, they cannot be reinstated and a new order must be placed. If you have any questions regarding cancelled orders, please contact our customer service department.
NOTE: Canceled orders cannot be reinstated.
Orders can be cancelled for various reasons. The most common issues are summarized below.
If you are having technical issues with our website or believe there may be an error, please call 1-877-752-2387 and a Customer Service Representative will be happy to assist you.