Help Center
You can pay your My Place Rewards Credit Card bill in 2 different ways – online or by mail.
Payment Address:
Comenity Capital Bank
PO Box 650964
Dallas, TX 75265-0964
Payment in Full/Overnight Address:
Comenity Capital Bank
3000 Kellway Drive, Suite 120
Carrolton, TX 75006-3305
The Customer Service Team does not have access to the My Place Rewards Credit Card account information. Please contact Comenity Capital Bank’s customer service phone number at 1-866-254-9967 for inquiries related to your credit card account or log in here.
To pay by phone and/or to report a lost or stolen card, call 1-866-254-9967.
Hours:
Monday - Friday: 8am-9pm ET
Saturday: 8am-9pm ET
Sunday: CLOSED
Closed on the following holidays:
Payment Address:
Comenity Capital Bank
PO Box 650964
Dallas, TX 75265-0964
Payment in Full/Overnight Address:
Comenity Capital Bank
3000 Kellway Drive, Suite 120
Carrolton, TX 75006-3305
All other correspondence:
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218