Help Center

My Place Rewards Credit Card

How do I pay my credit card bill?

You can pay your My Place Rewards Credit Card bill in 2 different ways – online or by mail.


Payment Address:
Comenity Capital Bank
PO Box 650964
Dallas, TX 75265-0964


Payment in Full/Overnight Address:
Comenity Capital Bank
3000 Kellway Drive, Suite 120
Carrolton, TX 75006-3305

Contact Info For The My Place Rewards Credit Card

The Customer Service Team does not have access to the My Place Rewards Credit Card account information. Please contact Comenity Capital Bank’s customer service phone number at 1-866-254-9967 for inquiries related to your credit card account or log in here.


Contact My Place Rewards Credit Card Services by phone:

To pay by phone and/or to report a lost or stolen card, call 1-866-254-9967.

Hours:
Monday - Friday: 8am-9pm ET
Saturday: 8am-9pm ET
Sunday: CLOSED
Closed on the following holidays:

  • New Year's Day
  • Easter
  • Memorial Day
  • Christmas Day
  • Independence Day
  • Labor Day
  • Thanksgiving

Contact My Place Rewards Credit Card Services by mail:

Payment Address: Comenity Capital Bank
PO Box 650964
Dallas, TX 75265-0964


Payment in Full/Overnight Address:
Comenity Capital Bank
3000 Kellway Drive, Suite 120
Carrolton, TX 75006-3305


All other correspondence:
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218