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Help Center

My Place Rewards Credit Card

How do I apply for a My Place Rewards Credit Card?

You can apply for a My Place Rewards Credit Card account online or in stores. To learn more or get started, visit our My Place Rewards Credit Card page.

What are the benefits of a My Place Rewards Credit Card?

The benefits of the My Place Rewards Credit Card are endless! Cardholders earn rewards while shopping all of our brands. Shop every brand online or on the mobile apps, all in one place for easy access. You’ll earn 2 My Place Rewards Member points for every U.S. $1 spent * on the My Place Rewards Credit Card. That’s a $5 Reward for every $50 spent *!

First-time credit card account holders will receive 30% off § their first purchase and an additional 20% off §§ welcome offer. When it comes time for your child’s birthday, you can celebrate with 25% off ** your purchase when you use your My Place Rewards Credit Card.


There are so many benefits to the My Place Rewards Credit Card, so don’t wait. Apply today to open your account and start earning rewards and huge savings.

For full benefits and terms, available here

How do I pay my credit card bill?

You can pay your My Place Rewards Credit Card bill in 3 different ways – in stores, online or by mail.


Payment Address:
Comenity Capital Bank
PO Box 650964
Dallas, TX 75265-0964


Payment in Full/Overnight Address:
Comenity Capital Bank
3000 Kellway Drive, Suite 120
Carrolton, TX 75006-3305

Contact Info For The My Place Rewards Credit Card

The Customer Service Team does not have access to the My Place Rewards Credit Card account information. Please contact Comenity Capital Bank’s customer service phone number at 1-866-254-9967 for inquiries related to your credit card account or log in here.


Contact My Place Rewards Credit Card Services by phone:

To pay by phone and/or to report a lost or stolen card, call 1-866-254-9967.

Hours:
Monday - Friday: 8am-9pm ET
Saturday: 8am-9pm ET
Sunday: CLOSED
Closed on the following holidays:

  • New Year's Day
  • Easter
  • Memorial Day
  • Christmas Day
  • Independence Day
  • Labor Day
  • Thanksgiving

Contact My Place Rewards Credit Card Services by mail:

Payment Address: Comenity Capital Bank
PO Box 650964
Dallas, TX 75265-0964


Payment in Full/Overnight Address:
Comenity Capital Bank
3000 Kellway Drive, Suite 120
Carrolton, TX 75006-3305


All other correspondence:
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218