eGift Card Info

What is an eGift Card?

An eGift Card is the easiest way to send a gift! Within minutes, a virtual gift card can be ordered online and sent to a recipient via email. EGift Cards are the perfect last-minute gifts!

How can I purchase an eGift Card and when does the recipient receive it?

To order an eGift Card, you must have a U.S. billing address and credit/debit card. To purchase an eGift Card, please click here. Note: you will be redirected to CashStar, our host landing page.

You will receive an email at the same time the recipient receives the eGift Card email and when the eGift Card is viewed.

If the eGift Card is not viewed within 7 business days, another email will notify you.

In what amount can I purchase an eGift Card?

You may purchase an eGift Card in any amount from $5 to $500.

Can a coupon be used for a gift card purchase?

No, you may not use a coupon if a gift card or eGift Card is part of that purchase.

What are the payment options for eGift Cards?

You may use a VISA, MasterCard, Discover or American Express card.

Can I use my My Place Rewards credit card to purchase an eGift Card?

The My Place Rewards credit card can only be used on purchases made directly with The Children's Place.
Since our eGift Card is sold through a company called CashStar, they will not be able to accept the My Place Rewards credit card. They do accept VISA, MasterCard, Discover, and American Express.

When will I be charged for my eGift Card?

You will be charged once the eGift Card is sent to the recipient.

Where can I use an eGift Card?

Your eGift card can only be used online at when shipping to the United states or Puerto Rico or at any one of our retail or outlet stores in the United States and Puerto Rico.

To redeem an eGift Card in stores, the recipient will have to print out the eGift Card and present to the cashier during payment.

eGift Card Terms and Conditions

Gift cards and eGift cards can be used for purchases of merchandise at THE CHILDREN'S PLACE stores or outlets, or online at Redeemable in US only. Not redeemable for cash unless required by law and cannot be replaced if lost, stolen or used without your permission. Return of merchandise purchased with this card is subject to store return policy.

How do I find out the balance on my eGift Card?

You may call Gift Card services at 1-800-501-3232 for a balance.

Is there an expiration date for my eGift Card?

Great news - there isn't an expiration date or any dormancy fees!

Questions? Concerns?

Contact CashStar with any additional questions at 1-855-793-8451. Monday - Friday 8am - 8pm EST