The Children’s Place
Open in The Children's Place app
with code XTRA20

skip to main content
The Children's Place logo | Click to visit The Children's Place WebsiteGymboree logo | Click to visit Gymboree WebsiteSugar and Jade logo | Click to visit Sugar and Jade WebsitePJ Place logo | Click to visit PJ Place Website


Our PLACE is here for you...

Family is at the center of everything we do at The Children’s Place and Gymboree, and this continues to be true as we navigate the uncertain times COVID-19 has presented us. Below are the precautionary measures we put in place that have kept our customers and associates safe in our stores. Health and safety continues to be our number one priority.

What to expect while shopping in stores…

Clock Icon
Social Distancing
Signage & floor markers that utilize best practices (like standing 6 ft apart).
Locator Icon
Cleaning Measures
Frequent & rigorous cleaning of high traffic areas
Checked Ready Icon
Monitoring of
Customer Traffic
To help observe & manage social distancing
Checked Ready Icon
Shared Facilities
Use of fitting rooms, bathrooms, water fountains & mesh bags temporarily paused.
Checked Ready Icon
Checkouts with
Plexiglass Shields
For an added layer of protection, plus hand sanitizer too!
Checked Ready Icon
Face Coverings
For everyone's safety, starting 7/14, associates and customers must wear a face covering in stores.
Checked Ready Icon
Store Hours
Please check out Store Locator for specific hours.
Checked Ready Icon
For a Quick
Shopping Trip?
Limit your time inside with Buy Online & Pick Up In Store orders!

General FAQs
Why is my shipment delayed?
We appreciate your patience with shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer for your order to arrive. Check your email for all order status updates. We'll send you an email once items are shipped from our distribution center.

Where's my order? I don't have a tracking number yet.
Tracking number notifications are delayed until your order is shipped from our distribution center. Once your order is shipped, we will send you a tracking number.
How do I place a Buy Online Ship to Store order?
Look for the ‘Pick Up In Store’ button while shopping. You’ll receive email updates when your order is ready. Click here for additional information regarding Buy Online Pick Up In Store orders.
Stay Safe, Stay Connected
Send us an email
Reach out on social

COVID-19 Info - Returns, Shipping & More

Read more about the latest COVID-19 policies, as they relate to returns, shipping and more from The Children's Place.