What do these online shopping indicators / terminology mean?

To familiarize you with some of our online product availability terms, please see below:

Limited Sizes - Not all sizes are available for purchase.

Limited Quantity – The desired quantity may not be available at the time of purchase.

Arriving Now - A new item, currently arriving into our inventory. Not all sizes and colors may be readily available for customer selection. Please allow up to 2 weeks for complete availability.

New Arrival - A new item featured online for 2 weeks, which is available in all sizes and colors.

How often is your item availability updated?

We update the availability of the items on our site close to "real time". Items that you find on our site are available in the sizes that display on the product page. In rare circumstances (such as where two users purchase the last unit of an item almost simultaneously), it is possible that the item that was ordered will be unavailable to ship. In such an event, the item will be canceled from your order and you will be notified by email.
Once an item is out of stock online, we may not replenish it. Please click on "Stores" to find locations in your area with possible availability. Call your nearest store and one of our store associates will be more than happy to assist you.
We do not backorder any sold out items.
At this time, we do not have the system capability to perform a store search for past season items, as they are transferred to various locations. Some sale items may only be found in our outlet locations.
Some items may not be available to ship to certain states due to state-specific regulations. These items will be removed from your order before shipping.
Our online store offers all items that our retail locations do, as well as items that are online exclusives and not available in our stores.
New collections are usually available at childrensplace.com and gymboree.com approximately two weeks before the collections arrive at stores.
If you place an item in your Shopping Bag, the item is not "reserved" for you and may still sell out until you have completed the checkout process. Items that we no longer have available will be highlighted in red and you will need to remove it from your bag.

How do I locate an item in store?

Contact your local store to see if an item is still available. To locate a store, click here

Where do you get your products from?

Our merchandise is imported from many countries around the world. We are unable give the exact location for each item. For more information regarding our "Supplier Code of Conduct”, please click here.

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