Last updated: December 31, 2023
The Children’s Place collects information from and about you when you choose to share it with us. This may include when you use the Services, register for an account, make a purchase, participate in promotional activities, sign up for our newsletters or email lists, register for a loyalty program, participate in a product review, survey, or other similar programs, provide us with services in your capacity as a vendor, or otherwise contact or communicate with us. The information we collect may include your name, billing and/or shipping address or zip/postal code, mobile or other phone number, email address, photographs, date of birth, and, when you use the App, we may utilize touch ID or other similar services, if enabled.
For example, you also may provide us with certain information in connection with specific transactions:
For example, we may collect information such as your domain type, browser version, operating system type or mobile device model, service provider, IP address or MAC address, mobile device identifier or other unique identifier, and Wi-Fi networks that you connect to. We also may collect information about your use of the Site or App, including the date and time you visit, the areas or pages that you visit, the amount of time you spend viewing or using the Site or App, the number of times you return, other click-stream or site usage data, emails that you open, forward or click-through to our Site or App, and other sites or apps that you may visit. In addition, we may collect other information about the technical efficiencies of our Site and services, such as the time to connect to our Site, time to download pages and the number of times different pages are visited.
We also may use third party advertising, analytics, and tracking tools to better understand who is using the Site or App, how people are using the Site or App, how to improve the effectiveness of the Services and related content, and to help us or those third parties measure the effectiveness of our marketing campaigns and serve more relevant advertising to you on our Site or App and on other websites or apps. To support this interest-based advertising solution, we, or our service providers (such as ad networks and other advertising companies), may collect and use information about your visits to our Site or App and to other websites or apps (such as web pages you visit and your response to ads), and/or information from your mobile device and email. These third parties may use technology such as cookies, web beacons, tracer tags, pixel tags, log files, flash cookies, or other technologies to collect and store this information. They may also combine information they collect from your interaction with the Site or App with information they collect from other sources.
We may combine the information we collect from and about you, including information you provide to us and information we automatically collect, with information collected offline, across other computers or devices that you may use, and from third party sources.
The Children’s Place may use the information we collect from and about you for any of the following purposes:
The Children’s Place may share the information we collect from or about you as follows:
Certain parts of our Site and App require cookies as set out in the section “Information Automatically Collected.” You may adjust your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features of the Site or App or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences, or click here for additional instructions. Our system may not respond to Do Not Track requests or headers from some or all browsers.
other computers or devices that you may use. To understand your choices for receiving more relevant advertising or
to manage your settings, please review the information below:
We provide our customers with the opportunity to update their information or opt-out of having their information used for purposes not directly related to placement, processing, fulfillment, or delivery of a product order or servicing of your product. To opt-out of marketing communications, you may use one of these convenient methods:
To update your account information, please sign in to the Site, visit My Account, and click on the "Profile Information” link or other relevant link.
If you reside in California, Connecticut, Colorado, Utah or Virginia, you have certain rights regarding your personal information.
If you are a California, Connecticut, Colorado, Utah or Virginia resident and you use the Services or interact with us in an individual or household capacity (and not in a commercial or employment context), you may have certain rights regarding your personal information, as described below.
To submit a request as an authorized agent on behalf of an individual, please send us an email by clicking here or call us at 1-877-752-2387. Select the individual’s state of residence and the nature of the individual’s request in the drop-down menu.
You may appeal our decision with respect to a request you have submitted by sending us an email by clicking here.
Any information you may disclose on our Site or App, in blogs, on message boards, in chat rooms, or on other public areas on the Site or App or other third-party websites, applications, or services that this Site or App may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.
Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen. If The Children’s Place learns that a child under the age of thirteen has provided personally identifiable information to the Site, we will use reasonable efforts to remove such information from our files.
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site and App visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
Last updated: July 1, 2023
This California Consumer Privacy Statement uses certain terms that have the meanings given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020 (the “CPRA”)) and its implementing regulations (collectively, the “CCPA”).
We may collect (and may have collected during the 12-month period prior to the effective date of this Statement)
the following categories of personal information about you:
We may use (and may have used during the 12-month period prior to the effective date of this Statement) the
business purposes specified in the CCPA, such as:
During the 12-month period prior to the effective date of this Statement, we may have obtained personal information
about you from various sources, as follows:
We do not sell your personal information in exchange for monetary compensation. We may disclose your personal information by allowing certain third parties (such as online advertising services, advertising networks, social networks and online analytics providers) to collect your personal information via automated technologies on our Services for cross-context behavioral advertising or analytics purposes. These types of disclosures may be considered a “sale” or “sharing” for cross-context behavioral advertising under the CCPA when the personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information.
We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the effective date of this Statement), the following categories of personal information about you to online advertising services, advertising networks and social networks:
We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.
During the 12-month period prior to the effective date of this Statement, we may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:
|Category of Personal Information
|Categories of Third Parties
|Additional Data Subject to Cal. Civ. Code §1798.80
In addition to the categories of third parties identified above, during the 12-month period prior to the effective date of this Statement, we may have disclosed personal information about you to the following additional categories of third parties: governmental entities, professional service organizations, such as auditors and law firms.
You have certain choices regarding your personal information, as described below.
To submit an access, correction or deletion request, or to submit a request as an authorized agent on behalf of a consumer, send us an email by clicking here or call us at 1-877-752-2387. Select “State Privacy Inquiry” as well as the nature of your request in the drop down menu.
To opt out of the sale of your personal information, or sharing of your personal information for cross-context behavioral advertising purposes, send us an email by clicking here call us at 1-877-752-2387 or use the Global Privacy Control signal. Select “State Privacy Inquiry” in the subject drop down menu, “Do Not Sell or Share” in the reason drop down menu, and include “Do Not Sell or Share My Information” in the first line of the message. If you would like to opt-out of the sale or sharing of your personal information associated with a different device or browser, please submit an opt-out request or use the Global Privacy Control signal using that device or browser. Note that if you clear your cookies on a particular browser or device, you may need to re-submit your opt-out request. Requests sent using the Global Privacy Control will apply to the device and browser from which they are submitted. For more information about the Global Privacy Control, please visit https://globalprivacycontrol.org/.
To make a Shine the Light Request, send us a letter addressed to: The Children’s Place, Attn: Privacy Officer – California Shine the Light Request, 500 Plaza Drive, Secaucus, NJ 07094 or send us an email by clicking here. Select “State Privacy Inquiry” in the drop down menu, “Access Request – Categories” in the reason drop down menu, and include the statement “Your California Privacy Rights – Shine the Light” in the first line of the message We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Non-affiliated third parties are independent from The Children’s Place and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.
Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have a My Place Rewards account with us, we may verify your identity by requiring you to sign in to your account. If you do not have a My Place Rewards account with us and you request access to, or deletion or correction of, your personal information, we may require you to provide any of the following information: home address, telephone number, email address, and/or recent purchase information. In addition, if you do not have a My Place Rewards account and you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate correction an authorized agent to make an access, deletion or opt-out of sale or sharing request on your behalf, (a) we may require you to provide the authorized agent written permission to do so, and (b) for access, correction and deletion requests, we may require you to verify your own identity directly with us (as described above).
Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This Statement is available in alternative formats upon request. Please send us an email by clicking here or call us at 1-877-752-2387 to request this Statement in an alternative format.
My Place Rewards. We may collect and use personal information in connection with the My Place Rewards Program. For a description of the program, please click here.
Notice of Financial Incentive. In connection with sweepstakes, lotteries and contests, we may collect personal information such as a participant’s first name, last name, e-mail address and phone number for our use, including for our marketing purposes. You can opt in to these incentives signing up for the relevant sweepstake, lottery or contest. You have the right to opt out of these incentives at any time and can do so by clicking the “unsubscribe” link at the bottom of our emails.
Last updated: July 1, 2023
We may collect, use and share personal data as described in the chart below.
|Category of Personal Data
|Processing Purpose(s) (see full list below)
|Used for Targeted Advertising?
|Sold or Shared
|Contact information, such as name, billing and/or shipping address or zip/postal code, mobile or other phone number, email address
|Day/Month of birth
|Payment information,such as credit or debit card, PayPal, or Apple Pay applicable details
|Device location information
|Social media interactions
|Information automatically collected, such as information collected by cookies, web beacons, pixel tags, log files, or other technologies
We do not knowingly process personal data from children under the age of 13. To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.
If you are a Colorado consumer who interacts with us in an individual or household capacity (and not in a commercial or employment context), you may have the right to: (1) request access to, correction of or deletion of your personal data; and (2) opt-out of the processing of your personal data for purposes of targeted advertising or the sale of your personal data. In addition, you may have the right to obtain your personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal data to another entity.
To request access to, correction of or deletion of your personal data, please send us an email by clicking here, or call us at 1-877-752-2387. Select “State Privacy Inquiry” as well as the nature of your request in the drop down menu. To opt-out of the processing of your personal data for purposes of targeted advertising or the sale of your personal data, go to the footer of our website and select the “Do Not Sell or Share My Personal Information / Opt Out of Targeted Advertising” link, or click here.
To submit an opt-out request as an authorized agent on behalf of a consumer, please send us an email by clicking here. or call us at 1-877-752-2387. If you submit a request through an authorized agent, we may ask for your written permission or a power of attorney.
To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have a My Place Rewards account with us, we may verify your identity by requiring you to sign in to your account. If you do not have a My Place Rewards account with us and you request access to, or deletion or correction of, your personal information, we may require you to provide any of the following information: home address, telephone number, email address, and/or recent purchase information. In addition, if you do not have a My Place Rewards account and you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
You may appeal our decision with respect to a request you have submitted by sending us an email by clicking here.
For more information on how to contact us about this Colorado Consumer Privacy Notice, please see the “Contact Us” section of The Children’s Place website, available at https://www.childrensplace.com/us/help-center/customer-service/contact-us.