The Children's Place understands the importance of protecting your privacy and security. The following statement outlines our practices for collecting, using, disclosing and otherwise managing the personal information we collect from our customers and visitors to our website including our mobile website (the "Site"). By using this Site, you signify your assent to The Children's Place Privacy and Security Statement. Your continued use of the Site following posting of changes to these terms will mean you accept these changes. If you have any questions regarding this statement, please contact us via phone at 1-877-PLACE USA or send us email here.
We collect personal information from you such as your name, address, phone number and email address when you register for an account in order to access special features on our Site; place an order on our Site; participate in activities on our Site such as sweepstakes, contests, surveys and promotional offers; register for a loyalty program; or otherwise contact us with a comment, question or complaint. We may also request other optional information during registration, which you may choose not to provide. When you place an order on the Site, we may also collect your credit card information. We use this information to process your order, respond to your requests and contact you about your order if necessary.
We also use the information we collect to send you information about sales, promotions, and other special events, as well as to help personalize your shopping experience. In addition, we may use it to address problems with this Site, our business or our products and services, or to protect the security or integrity of our business. We may combine your personal information with information we collect or receive about you from other online and offline sources.
The Children's Place collects Site visitor information to enhance your online shopping experience. We gather navigational information about where visitors go on our Site and information about the technical efficiencies of our Site and services, such as the time to connect to our Site, time to download pages and the number of times different pages are visited. This information helps us better understand our customers' Site experience and improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. Other non-personally identifiable information (such as domain type, browser version, service provider, IP address, and mobile device identifier) may be collected which will provide information regarding a visitor's use of our Site (such as the time of a visitor's last visit to a page on our Site).
We may share your personal information with select, trustworthy service providers that help us operate our Site, fulfill your orders or communicate with you, analyze our business and your responses to our marketing. Your personal information will not be added to their mailing lists nor will they contact you in any manner except as concerns your account or order with The Children's Place or to provide services on our behalf. We may share non-personally identifiable information about our Site users with third parties.
The Children's Place may disclose the information we receive from and about you to respond to judicial process and provide information to law enforcement agencies as required or permitted by law. We also reserve the right to share information with legal authorities and other companies for the purpose of fraud protection and credit risk reduction, or to avoid injury to our rights or the rights of any other person. In addition, in the event we, or substantially all of our assets, are acquired by another company (or undergo a corporate reorganization or change in corporate control), then your personal information may be one of the transferred assets.
We, or our service providers, may also collect, use, or disclose personal information and non-personal information from and about you on our mobile website including a mobile device identifier provided by your mobile device or wireless carrier, as applicable. Through our mobile website you may interact with The Children's Place as you would on our website including the ability to place an order, register for a loyalty program, or otherwise submit information.
To update your childrensplace.com account information, please sign in, visit My Account and click on the "Personal Information" link.
In accordance with the Children's Online Privacy Protection Act of 1998, we do NOT solicit or knowingly collect any online information from children under the age of 13 without prior verifiable parental consent.
We have implemented reasonable administrative, technical and physical safeguards designed to protect against the loss, misuse and alteration of the personal information under our control. For our website, we protect your online information by using industry standard Secure Socket Layer (SSL) Protocol encryption technologies to protect against information loss and Digital Signatures to ensure message authenticity. Please note that some versions of browsers and some firewalls do not permit communication through secure servers. For our mobile website, we protect your payment card information using encryption technology when you place an order.
Any changes to our Privacy and Security Policy will be immediately noted on the home page of www.childrensplace.com with a link to the revised policy. Your continued use of the Site following posting of changes to these terms will mean you accept these changes. If we change the policy in any material way, we will provide appropriate online notice to you.
This Site contains links to other sites. These links to other sites take you outside our service, and the content, policies and practices of other sites are beyond our control. These links are provided solely for your convenience and information. The Children's Place is not responsible for the privacy practices or the content of such sites.
To unsubscribe from our email list, please use the link in any of our promotional emails or send an email to email@example.com
To update your email address, postal mailing address or phone number or to remove yourself from The Children's Place mailing or phone lists, please click on this link to send us an email here.
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Last Updated: December 17, 2012