Return and Exchange Policy

The Children's Place Return and Exchange Policy

Where returns are accepted:

With the original sales receipt:

With a Gift Receipt:

Without the original sales receipt:

Return and Exchange Policy for Orders Placed Online

To Return by Mail

Returns Department
1377 Airport Road
Ft. Payne, AL 35968

Returns & Exchanges to a store

For on-the-spot returns or exchanges, please bring your packing slip along with the merchandise to be returned or exchanged to any one of our retail stores. Click here to find the location nearest you. Certain items and online purchases may be subject to additional return restrictions as noted on the tag, packing slip or posted online.