Checking your gift card balance is easy! You may call gift card services at 1-800-501-3232 for a balance or click here.
Your gift card number can be found on the back of your card toward the bottom.
Yes, you can redeem up to 3 gift cards per order online.
It's important to keep your gift card even if there is no value left on it until your order has arrived and you are completely satisfied with your purchase. In the event of any order adjustment including returns, the credit will be issued to the gift card used for the purchase even if you lost or misplaced the gift card.
If you lose or misplace your gift card, simply call us at 1-877-PLACE-US (877-752-2387). Our customer service team will be happy to assist you as long as you have your gift card purchase receipt.
Gift cards and eGift cards can be used for purchases of merchandise at THE CHILDREN'S PLACE stores or outlets, or online at childrensplace.com. Redeemable in US only. Not redeemable for cash unless required by law and cannot be replaced if lost, stolen or used without your permission. Return of merchandise purchased with this card is subject to store return policy.
When making a return after 45 days, you will receive the current selling price of the merchandise in the form of a merchandise credit. You must present a valid picture ID, such as a driver's license or government-issued ID. Gift cards and merchandise credits cannot be redeemed for cash (unless required by law) or used toward payment of credit cards.
Sorry, merchandise credits cannot be redeemed online at this time. They are only valid in stores.