Tracking My Order
How can I track my order?
- You may track your package by going to our website www.childrensplace.com, click on Order Status in the footer below, and type your order number and billing postal code. If you do not know your order number, please call 1-877-827-7895 and a Customer Service Representative will be happy to assist you.
- You may also print a copy of your invoice by clicking on "Order Status". Upon entering your order number and shipping poastal code, it will allow you to view a summary of your order. This summary can act as an invoice for any returns or exchanges
I ordered on the web site and still have not received my things?
- Once your order has left our warehouse you will receive an email confirmation with your order tracking number. A link to the appropriate courier's site will be provided for easy tracking. You can also check your Order Status on our website if you have your order number and shipping postal code available. Click the Order Status link in the footer to track your order. If you have any questions, please contact Customer Service for assistance at call 1-877-827-7895.