eGift Card Info

What is an eGift Card?

An eGift Card is the easiest way to send a gift! Within minutes, a virtual gift card can be ordered online and sent to a recipient via email. EGift Cards are the perfect last-minute gifts!

How can I purchase an eGift Card and when does the recipient receive it?

To order an eGift Card, you must have a U.S. billing address and credit/debit card. To purchase an eGift Card, please click here. Note: you will be redirected to CashStar, our host landing page.

You will receive an email at the same time the recipient receives the eGift Card email and when the eGift Card is viewed.

If the eGift Card is not viewed within 7 business days, another email will notify you.

In what amount can I purchase an eGift Card?

You may purchase an eGift Card in any amount from $5 to $500.

Can a coupon be used for a gift card purchase?

No, you may not use a coupon if a gift card or eGift Card is part of that purchase.

What are the payment options for eGift Cards?

You may use a VISA, MasterCard, Discover or American Express card.

Will I earn AIR MILES® on a purchase of an eGift Card?

No, you will not earn AIR MILES® when purchasing an eGift Card, but the recipient will earn AIR MILES® when they enter their Collector Card number at the time of redemption.

When will I be charged for my eGift Card?

You will be charged once the eGift Card is sent to the recipient.

Where can I use an eGift Card?

Your eGift card can only be used online at childrensplace.com when shipping to Canada or at any one of our stores in Canada.

To redeem an eGift Card in stores, the recipient will have to print out the eGift Card and present to the cashier during payment.

eGift Card Terms and Conditions

eGift cards can be used for purchases of merchandise at any THE CHILDREN'S PLACE store or outlet, or online at thechildrensplace.ca. Redeemable in Canada only. Not redeemable for cash unless required by law and cannot be replaced if lost, stolen or used without your permission. Return of merchandise purchased with this card is subject to store return policy.

How do I find out the balance on my eGift Card?

You may call Gift Card services at 1-800-501-3232 for a balance.

Is there an expiration date for my eGift Card?

Great news - there isn't an expiration date or any dormancy fees!

Questions? Concerns?

Contact customer service for inquires and questions about your eGift card purchase by email customercare@childrensplace.com.