Point Information
I forgot my AIR MILES Collector Card at home. Can I go back / call to have my AIR MILES reward miles applied for my online or in store purchase?
- No. To earn AIR MILES rewards miles, your AIR MILES Collector Number must be entered at checkout online or presented at the time of purchase in store. At this time, there is no way to add rewards miles to your Collector Account after your purchase has been completed.
I shopped at The Children's Place but haven't received my AIR MILES reward miles yet. When will they be posted to my Collector Account?
- Generally, AIR MILES reward miles earned at The Children's Place will be posted to your Collector Account within 60 days of purchase. Bonus reward miles can take up to 120 days. For any questions, contact AIR MILES Customer Care at www.airmiles.ca or 1-888-AIR-MILES.
How do I check my AIR MILES Account balance?
- You may view your AIR MILES Account balance anytime at www.airmiles.ca or by calling AIR MILES Customer Care directly at 1-888- AIRMILES.